SHIPPING & DELIVERY POLICY

Last updated January 09, 2025

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://bennystoys.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free economy shipping, 10-23 business days shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

  • United States
  • Israel

Free economy shipping, 10-23 business days shipping is valid on international orders.

For information about customs process:

  • Email cbp.goes.support@dhs.gov,

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Customers are entitled to a full refund if their order does not arrive within the guaranteed delivery timeframe of 10 to 23 business days, excluding the processing period of 2 to 5 business days

TRACKING INFORMATION AND CUSTOMS POLICY

After your order has been shipped, you will receive an email containing a tracking number. Please note that, for logistical reasons, items within the same purchase may be shipped in separate packages, even if combined shipping was selected at checkout. Once your order has been dispatched, any customs fees or import duties that may apply are beyond our control. By completing your purchase, you agree that one or more packages may be sent to you and that these packages may incur customs charges or import duties upon reaching your country.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://bennystoys.com/refund-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

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